Attempt history
Inspect answered, refused, partial, failed, and completed outcomes instead of receiving only a top-line total.
Managed automated survey fieldwork
Managed automated phone surveys, returned as structured data.
For research-operations and CX teams with a short approved questionnaire and an authorized respondent list. Sawtak operates the agreed call flow, branching, and answer capture as a managed service—without asking your team to build or run a voice-survey stack.
Start with high-level scope only. Please do not send respondent records or a confidential questionnaire yet.
What the pilot lets you inspect
Judge the call flow and the resulting rows.
Routed answers
Review the approved questions, deterministic branches, invalid-answer handling, verbatim responses, and resulting structured fields.
QA status
See which rows passed the agreed system and reviewer checks before your team decides whether the benchmark met its acceptance rules.
The workbook contains fictional records and demonstrates format only—not live campaign performance.
Best fit
Short, structured surveys with an authorized adult audience.
- Research or CX teams with a defined study purpose
- Short questionnaires with clear routing and acceptance rules
- A client-supplied, authorized respondent list
- A named reviewer who can inspect calls and resulting rows
Operating boundary
Automated survey fieldwork is not human CATI.
There is no human interviewer on the call. Sensitive, regulated, or long and complex studies need separate review and may not fit. Every market, language, voice, provider, recording decision, and data path remains a study-specific gate.
Only after a successful pilot
One defined paid starting point.
250client-accepted, validated completes
US$4 each = US$1,000 before applicable tax, for one standard short-survey scope.
Unanswered, failed, partial, duplicate, or rejected records are not billed as accepted completes.
Check an automated survey's fitQuestions before a pilot
Is this survey software?
No. Sawtak is a managed fieldwork service. Your team approves the study decisions; Sawtak configures and operates the agreed phone-survey flow and returns the resulting records.
What does the respondent hear?
The approved introduction identifies Sawtak and truthfully says it is an automated survey call. Permission is requested before the survey questions, and a refusal or stop request ends the flow.
How is this different from human CATI?
Human CATI uses an interviewer supported by software. This service automates the approved call delivery, branching, and answer capture; it should not be represented as a human interviewer.
Is the pilot 100 completed surveys?
No. It covers up to 100 total outbound attempts. Attempts can end as no answer, refusal, partial, failure, or completion, with no response-rate or minimum-complete promise.
Who provides the respondent list?
The client supplies and authorizes the list and study purpose. Sawtak does not sell lists or use the survey service to cold-call sales prospects.
Are recordings and transcripts always included?
No. Permitted evidence depends on the study, market, provider path, disclosure, recording decision, access, retention, deletion, and written data terms agreed before launch.